Last updated: March 15, 2024
1. Introduction
At Mobile Recharge AE, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile recharge services.
2. Information We Collect
2.1 Personal Information
- Full name
- Email address
- Phone number
- Payment information
- Transaction history
2.2 Automatically Collected Information
- Device information
- IP address
- Browser type
- Usage patterns
- Cookies and similar technologies
3. How We Use Your Information
- Process your transactions
- Provide customer support
- Send service updates and notifications
- Improve our services
- Comply with legal obligations
- Prevent fraud and enhance security
4. Information Sharing
We may share your information with:
- Telecom operators for service provision
- Payment processors for transaction processing
- Service providers who assist our operations
- Law enforcement when required by law
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
6. Your Rights
You have the right to:
- Access your personal information
- Correct inaccurate data
- Request deletion of your data
- Object to data processing
- Data portability
- Withdraw consent
7. Cookies Policy
We use cookies and similar technologies to enhance your browsing experience. You can control cookie settings through your browser preferences.
8. Children's Privacy
Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.
9. Changes to Privacy Policy
We may update this Privacy Policy periodically. We will notify you of any material changes through email or website notification.
10. Contact Us
For privacy-related inquiries, please contact us at:
- Email: [email protected]
- Phone: +971 50 123 4567
- Address: Business Center, Dubai World Central, Dubai, UAE